Refund Policy

Last Updated: December 29, 2024


Thank you for choosing Move by Vision. We strive to provide a valuable fitness and wellness experience. This Refund Policy outlines the circumstances under which refunds may be issued for our Services.


1. Subscription Refunds

  • App Store or Google Play Purchases: Refunds for purchases made through third-party platforms must be requested directly from those platforms, in accordance with their policies.

  • Direct Purchases: Refunds for subscriptions purchased directly through Move by Vision are non-refundable, except as required by law or in cases of technical faults that prevent access to the Services.


2. One-Time Purchases

  • All one-time purchases (e.g., personalized plans or premium features) are final and non-refundable unless required by law or explicitly stated at the time of purchase.


3. Money-Back Guarantee

  • If you are not satisfied with your progress after following a program for at least 30 days and have adhered to the guidelines provided, you may request a refund by contacting contact@movebyvision.com. Evidence of participation, such as workout logs or activity data, may be required.


4. Cancellation Policy

  • Auto-Renewing Subscriptions: To avoid being charged for the next billing cycle, cancel your subscription at least [Insert Cancellation Period] before the renewal date.

  • Uninstalling the App: Uninstalling the app does not cancel your subscription. You must cancel through your account settings or the platform where you purchased the subscription.


5. Exceptions

Refunds are not available for:

  • Services that have already been fully delivered or consumed.

  • Failure to use the Services during the subscription period.

  • Promotional or discounted purchases, unless required by law.


6. How to Request a Refund

  • To request a refund, contact us at contact@movebyvision.com with your account details and proof of purchase. Refund requests are processed within 10 business days.


7. Changes to the Refund Policy

  • Move by Vision reserves the right to update this Refund Policy at any time. Changes will be communicated via our website or email.

  • Continued use of the Services after changes are implemented constitutes acceptance of the revised Refund Policy.


8. Contact Information

For refund inquiries or assistance, please contact:


By using our Services, you agree to this Refund Policy.